Bloemfontein Care Services LLC complies with applicable federal civil rights laws and Texas Health and Human Services (HHSC) requirements. We do not discriminate, exclude individuals, or treat them differently on the basis of race, color, national origin, age, disability, sex, gender identity, sexual orientation, religion, or any other protected class.
Auxiliary Aids and Language Access
We provide reasonable auxiliary aids and services free of charge to people with disabilities to communicate effectively with us, including qualified sign language interpreters and written information in accessible formats.
We provide free language assistance services to people whose primary language is not English. If you need these services, please contact us at 325-669-6604.
Filing a Civil Rights Complaint
If you believe that Bloemfontein Care Services has failed to provide these services or discriminated in another way, you can file a grievance with our Compliance Officer at the contact information below.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail, or by phone:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Contact
Bloemfontein Care Services LLC — Compliance Officer
Phone: 325-669-6604
Email: info@bleomfonteincare.com